 | RD Direct Help-line | |
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RDDirect is a national service providing support to health and social care researchers irrespective of their status, employment/academic base, geographical location or level of research experience.
RDDirect can help you directly – just email or telephone with details of your enquiry, and our staff will work through your questions with you and help find information or advice regardless of what stage your project has reached.
Where appropriate, RDDirect can put you in touch with an expert advisor in your chosen field so you can discuss your research questions with them on a one-to-one basis.
No, but we can advise you who can, and whom you should ask for advice depending on where you work. Your first contact should always be with your local R&D Department or Research & Development Support Unit (RDSU) See map.
In addition, our website features a number of online statistical packages which may be appropriate for your needs.
A host of current and relevant information, including a comprehensive Research Process Flowchart designed with new researchers in mind which provides many useful hints, tips, checklists and reminders when carrying out your research.
The website also has lots of useful information for researchers, including self-help electronic guides and links to other websites or publications of relevance.
Our RDLearning website has details of all courses, conferences, seminars and workshops of potential interest to researchers.
Visit www.rdlearning.org.uk for further information.
Our RDFunding website features comprehensive details of awards available to UK-based researchers, including ‘Special Editions’ on a number of priority areas such as Mental Health, Diabetes and Complementary Therapies.
Visit the website at www.rdfunding.org.uk and register for regular updates on your chosen area(s) of research.
Yes, again you should look at our RDLearning website for details of these…we only include ones which are either of local or national interest.
No, our services are always free, apart from the cost of your telephone call to RDDirect (0113 295 11 22). You can also contact us by email if you prefer (info@rddirect.org.uk). However, there are times when you may have to pay for services provided by an advisor for undertaking work of a statistical nature.
The helpline phone is staffed from 8.30am-5pm from Mondays to Fridays, with the only exception being public holidays. After our initial discussion with you about your enquiry, or after we have received your email, we aim to come back to you within two working days with answers. Occasionally it may take longer to give you answers: it depends on the complexity of your question. We always try to answer your enquiries as soon as possible, and you may have a reply the same day. If we have to contact other experts to seek their advice, it may take longer. We always agree with you a time by which we shall contact you again, so even if we haven’t finished our enquiries, we can report back to you then what progress we have made.
It helps if you can explain your enquiry fairly fully, especially if you are contacting us by email!
Any information you give us will only be shared with other members of the team at RDDirect, unless you give us your permission to do otherwise. If we need to ask other experts about your enquiry, we shall ask your permission so to do. We ask you for your full name, your address and other contact details, and we like to know what is your job and what is your background discipline. This is so that we can collect (anonymous) statistical information about the use of the RDDirect service.